takabe Terms & Conditions

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you (the "Player", "User", or "You") and takabe (the "Platform", "We", "Us", or "Our") governing your access to and use of the takabe website located at takabe.bio, including all related services, games, betting markets, payment facilities, and customer support channels made available through the platform.

By completing the account registration process, making a deposit, placing a wager, or otherwise using any feature of the takabe platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not register an account or use any services offered by takabe.

These Terms should be read alongside the takabe Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and takabe.

To register and maintain an account on the takabe platform, you must satisfy all of the following eligibility criteria at all times:

• You are at least 18 years of age. takabe strictly enforces an 18+ policy and will not knowingly permit any person under the age of 18 to open an account or engage in any gaming or betting activity on the platform.
• You are accessing the platform from a jurisdiction in which online gaming and sports betting is not prohibited by applicable law.
• You are acting on your own behalf as an individual, and not on behalf of another person or entity.
• You do not already hold an active or previously suspended account on the takabe platform.
• You are not an employee, contractor, agent, director, or officer of takabe, nor an immediate family member of any such person, where such relationship would create a conflict of interest.
• You have the full legal capacity to enter into a binding contract under the laws applicable to you.

During the registration process, you are required to provide accurate, current, and complete information including your full legal name, date of birth, residential address, mobile number, and a valid email address. takabe reserves the right to request supporting documentation — including a national identity card, passport, or utility bill — to verify any information provided at registration or at any subsequent point during the account lifecycle.

takabe may decline any registration application at its sole discretion and without being obliged to provide a reason for doing so.

Each player may hold only one registered account on the takabe platform. Operating multiple accounts — whether under the same or different identity details — is strictly prohibited. Where multiple accounts are identified, takabe reserves the right to suspend all associated accounts, cancel any pending withdrawals, and retain any bonus funds credited across those accounts.

You are solely responsible for maintaining the confidentiality and security of your takabe login credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party, and you must take all reasonable steps to prevent unauthorised access to your account.

You should notify takabe's support team immediately at [email protected] if you suspect that your account has been accessed without your authorisation. takabe will not be held liable for any losses arising from unauthorised account access where such access results from your failure to maintain appropriate credential security.

takabe reserves the right to suspend, restrict, or terminate any account where we have reasonable grounds to believe that:

• The account has been accessed or operated by a person other than the registered account holder.
• The account information on record is inaccurate, outdated, or fraudulently provided.
• The account activity is inconsistent with normal individual gameplay behaviour.
• A security risk to the platform or other players has been identified.

Players who wish to close their account permanently may do so by contacting takabe's support team. Upon account closure, any remaining real-money balance will be processed for withdrawal to the player's verified payment method, subject to completion of applicable KYC requirements.

takabe accepts deposits exclusively in Bangladeshi Taka (BDT). The platform does not apply currency conversion charges. All account balances are maintained in BDT at all times. The following payment methods are supported for deposits:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay
• Bangladesh Bank Transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank

The minimum deposit amount is ৳500. There is no maximum single deposit limit imposed at the platform level; however, individual payment providers may apply their own transaction limits, which are outside takabe's control.

Deposits made via bKash and Nagad typically appear in your takabe account within 60 seconds of the transaction being confirmed by the payment provider. Bank transfer deposits may take longer depending on the processing times of the originating institution. takabe is not responsible for delays caused by third-party payment processors.

All funds deposited into your takabe account must originate from a payment method that is registered in your own name. Deposits from third-party accounts — including those belonging to family members, friends, or business associates — are not permitted. Any such deposit detected by takabe may result in account suspension pending investigation.

Withdrawal requests may only be made to a payment method that is registered in the same name as the takabe account holder. takabe does not process withdrawals to third-party accounts under any circumstances.

The minimum withdrawal amount is ৳1,000. Withdrawal requests are processed by the takabe finance team within the following standard timeframes:

• bKash and Nagad: Typically within 1 to 4 hours of approval.
• Rocket and Upay: Typically within 2 to 6 hours of approval.
• Bangladesh Bank Transfers: Typically within 1 to 3 business days, subject to the receiving bank's processing schedule.

takabe reserves the right to request identity verification documentation before processing any withdrawal, particularly where the cumulative withdrawal amount exceeds specified KYC thresholds. In such cases, the player will be notified by the support team and provided with clear instructions on the documents required.

Withdrawal requests may be delayed or held under review where takabe identifies unusual account activity, an incomplete KYC verification status, outstanding wagering requirements attached to bonus funds, or where a chargeback dispute has been initiated in relation to any prior deposit. takabe will communicate any such hold to the player via their registered email address or through the in-platform messaging system.

takabe does not charge a platform-level fee for processing withdrawals. However, individual payment providers may apply their own transaction fees, which are the responsibility of the player.

takabe offers promotional bonuses to both new and existing players from time to time. All bonus offers are subject to the specific terms published at the time the offer is made, including applicable wagering requirements, minimum deposit thresholds, game contribution rates, and expiry dates. These specific terms are incorporated into and governed by these overall Terms and Conditions.

Unless otherwise explicitly stated in an individual offer's terms, the following general bonus conditions apply across all takabe promotions:

• Bonuses must be claimed within the validity period stated in the offer. Expired offers cannot be retrospectively applied.
• Wagering requirements must be fulfilled before any portion of a bonus balance can be converted to withdrawable funds.
• takabe reserves the right to determine which games contribute to wagering requirements and at what percentage rate. Live dealer games and sports betting wagers may have different contribution rates from video slots — refer to individual offer terms for details.
• Players may not withdraw funds that form part of an active bonus balance until all associated wagering requirements have been satisfied.
• Only one bonus offer may be active on a player account at any given time unless explicitly stated otherwise in an offer's terms.
• Bonuses are non-transferable and have no cash value independent of the wagering requirement conditions attached to them.

All bets and wagers placed on the takabe platform are subject to the specific rules applicable to each game type or betting market. Game-specific rules are published within each game's interface or betting market page. Players are responsible for familiarising themselves with the rules applicable to each product before placing a wager.

The following general rules apply across all betting and gaming activity on takabe:

• All bets are final once confirmed. takabe does not accept requests to cancel or amend a bet after it has been placed and accepted by the system.
• takabe reserves the right to void any bet where a technical error, data feed failure, or pricing error has resulted in manifestly incorrect odds or game outcomes being presented to players.
• In the event of a disconnection during a live game or in-play betting session, bets already accepted and confirmed by the system prior to the disconnection remain binding. takabe is not liable for losses arising from connectivity issues on the player's side.
• Sports betting results are determined based on the official result declared by the relevant governing body (e.g., ICC for cricket, FIFA for football). Results may be subject to a settlement delay where the governing body has not yet issued an official determination.
• Live casino game results are determined by the certified random number generation or live dealer outcomes captured by the platform's game provider systems. takabe does not control or manipulate game outcomes.
• takabe's decision on the settlement of bets and game outcomes is final in all cases, subject to the dispute resolution process set out in Section 14.

takabe offers sports betting coverage for cricket (including BPL, T20 World Cup, IPL, and Bangladesh Tigers internationals), football, kabaddi, and other sports as available. The availability of specific betting markets may vary based on fixture scheduling, data availability, and market liquidity. takabe makes no guarantee of continuous market availability for any specific fixture or event.

The following activities are strictly prohibited on the takabe platform and constitute grounds for immediate account suspension, termination, forfeiture of account balance, and referral to relevant authorities where warranted:

• Registering an account if you are under 18 years of age or knowingly permitting a person under 18 to use your account.
• Providing false, misleading, or fraudulent information during registration or at any subsequent point of identity verification.
• Operating more than one account on the takabe platform.
• Using automated software, bots, scripts, or any form of artificial intelligence to interact with the platform, place bets, or exploit game mechanics.
• Colluding with other players to manipulate the outcome of any game or betting market.
• Exploiting software bugs, technical errors, or pricing anomalies to gain an unfair advantage. Any winnings obtained through exploitation of an identified error are not considered valid and will not be paid out.
• Depositing funds obtained through criminal activity, including but not limited to fraud, theft, or money laundering, through the takabe payment system.
• Initiating illegitimate chargebacks or payment disputes with a payment provider in relation to takabe deposits.
• Attempting to reverse-engineer, decompile, or otherwise interfere with the takabe platform's software, security systems, or data infrastructure.
• Engaging in any form of harassment, abusive communication, or threatening behaviour directed at takabe staff or other platform users.

takabe is committed to promoting responsible gaming and providing players with the tools they need to maintain control over their gambling activity. The following responsible gaming tools are available to all registered players through the account dashboard:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts. Deposit limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period before activation.
• Session Time Reminders: Players may configure automated reminders that alert them when a defined session duration has been reached.
• Cooling-Off Periods: Players may apply a temporary suspension to their account for a defined period ranging from 24 hours to 6 weeks. During a cooling-off period, the account cannot be used for any deposits or gameplay.
• Self-Exclusion: Players who wish to permanently exclude themselves from the takabe platform may apply for self-exclusion through the support team. Self-exclusion is permanent and cannot be reversed once applied.

takabe's 18+ age requirement is non-negotiable. If you are concerned about underage access to your device, we recommend using appropriate parental controls and keeping your takabe login credentials private.

If you believe that gambling is becoming a problem for you or someone close to you, please visit our dedicated Responsible Gaming page or contact our support team at [email protected] at any time of the day or night.

All content on the takabe platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, data compilations, and trademarks — is the exclusive property of takabe or its respective licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the takabe platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, or redistribute any content from the takabe platform without prior written authorisation.
• Use takabe's trademarks, logos, or brand identity in any form without explicit written permission.
• Frame or mirror any portion of the takabe website on any other website or digital platform.
• Scrape, crawl, or systematically extract data from the takabe platform using automated tools.

Any unauthorised use of takabe's intellectual property may result in account termination and may expose the infringing party to civil or criminal liability. All rights not expressly granted under these Terms are reserved by takabe and its licensors.

To the maximum extent permitted by applicable law, takabe shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the takabe platform, including losses arising from:

• Platform downtime, technical failures, or maintenance periods that interrupt your access to games or betting markets.
• Delays in deposit settlement or withdrawal processing caused by third-party payment providers.
• Data loss, security breaches, or unauthorised account access where such events result from the player's failure to maintain appropriate security practices.
• Changes to the availability of specific games, betting markets, or payment methods.
• Any decision made by takabe in the exercise of its discretionary rights under these Terms, including account suspension, bet voiding, or bonus cancellation.

takabe's total cumulative liability to any individual player in connection with any claim arising under these Terms shall not exceed the total amount deposited by that player in the 30 days preceding the date on which the claim arose.

takabe makes no warranty or representation that the platform will be continuously available, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis to the extent permitted by law.

takabe collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at takabe.bio/privacy-policy. By registering an account and using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by takabe is used for the following primary purposes:

• Verifying your identity and age eligibility at registration and during ongoing KYC procedures.
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer support and responding to account-related enquiries.
• Monitoring account activity for responsible gaming, fraud prevention, and anti-money laundering compliance purposes.
• Communicating promotional offers to players who have opted in to receive such communications.

takabe implements 256-bit SSL/TLS encryption across all platform communications and stores player data using industry-standard security practices. Player passwords are stored using one-way cryptographic hashing and are never accessible in plain text by takabe staff.

takabe reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made to these Terms, takabe will notify registered players via their registered email address or through an in-platform notification displayed upon next login. The revised Terms will state an updated effective date at the top of the document.

Your continued use of the takabe platform following the notification of any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must cease using the platform and may request account closure by contacting the support team.

It is your responsibility to review these Terms periodically. takabe recommends reviewing this page at least once per quarter to remain informed of any updates. The version of these Terms in effect at the time of any dispute shall govern the resolution of that dispute.

These Terms and Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the operation of the takabe platform. takabe operates as an online entertainment platform serving the Bangladesh market.

In the event of a dispute between you and takabe regarding any aspect of your account, a transaction, a bet settlement, or the application of these Terms, you should first contact the takabe support team at [email protected] and allow a reasonable period for the matter to be investigated and resolved through internal channels. The majority of player concerns are resolved satisfactorily at this stage.

takabe commits to providing a substantive written response to any formal complaint submitted by email within 5 business days of receipt. Where a complaint requires extended investigation — for example, involving transaction records from a third-party payment provider — the player will be kept informed of progress and an indicative resolution timeframe.

Where a dispute cannot be resolved through takabe's internal complaints process, the parties agree to attempt resolution through good-faith negotiation before initiating any formal legal proceedings. takabe's decisions on the settlement of individual bets and game outcomes, made in good faith and consistent with the rules published at the time of the wager, are final and binding.

If you have any questions, concerns, or formal complaints relating to these Terms and Conditions or any aspect of the takabe platform, please contact the takabe support team using the details below.

Support Email:
[email protected]

Support Hours:
24 hours a day, 7 days a week, 365 days a year — Bangladesh Standard Time (UTC+6).

Responsible Gaming Enquiries:
For responsible gaming support, self-exclusion requests, or deposit limit assistance, please visit our Responsible Gaming page or include "Responsible Gaming" in the subject line of your email to [email protected].